Frequently Asked Questions
Find answers to common questions about our products and services.
How do I place an order?+
Browse our products and submit an inquiry through the product page or contact page. Our sales team will respond within 24 hours with pricing and details.
What is the minimum order quantity (MOQ)?+
MOQ varies by product. Please submit an inquiry with your target quantity and we will confirm availability and pricing for you.
How long does delivery take?+
Delivery time depends on the product and order quantity. Typical lead times are 15–45 days. The estimated delivery time is listed on each product page.
Can I get a sample before ordering?+
Yes, samples are available for most products. Please mention "sample request" in your inquiry and we will arrange it for you.
What payment methods do you accept?+
We accept bank transfer (T/T), letter of credit (L/C), and other methods for larger orders. Details are discussed during the inquiry process.
Do you offer OEM / custom branding?+
Yes, many of our products support OEM and custom branding. Please specify your requirements in the inquiry.